FAQ

Are your products local? 

In order to provide unique + diverse products + stories, we do not limit our offering to local makers. Instead, we use social media, referrals + our own travel experiences to find makers throughout the US + Canada who are passionate about their craft, their story + their community. 

I make my own products or someone I know makes their own products, can we sell them in your shop?

If you or someone you know is interested in selling your products in our shop, please send an e-mail to hello@ingoodcoshop.com. We love supporting new makers however we do require you to have an established brand, website + social media presence to be considered. 

What is your return policy?

We want you to feel good about your purchase. If you don't, you can return it within 7 days for a full refund or 30 days for store credit. You must have a receipt.

What is your shipping policy?

All orders ship via USPS Priority Mail. Orders received on Saturday-Wednesday are shipped on Thursday. Orders received on Thursday-Friday are shipped the following day (so, Friday or Saturday.) 

We do not ship internationally. 

What is local delivery?

Local delivery is available in South Boston only (with the zip code 02127). If you live in South Boston, please consider selecting local delivery to minimize the environmental impact of shipping. Local delivery is available Wednesday - Sunday only. See below for delivery times:

Wednesday-Friday between 7-8PM

Saturday between 6-7PM

Sunday between 4-4:30PM 

Please provide a phone number for delivery notification. In Good Company can not be responsible for missing or stolen item. 

Can I purchase my item online + pick it up at the shop?

Yes, please choose local pick-up and text us when you arrive (774-296-3111). Please ensure you arrive within our business hours.